Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We usually deliver within 3–7 business days, depending on your location.
Click on “My Account” at the top and register using your email and password.
You can update your shipping address before the order is shipped by logging into your account or contacting us.
Once your order ships, you’ll receive a tracking link via email or SMS.
No, we do not store your credit card details. All payments are processed securely.
Taxes are included in the final price where applicable. No hidden fees.
We currently ship across Pakistan. International shipping will be added soon.
If you order multiple items, we try to ship them together. Sometimes they may arrive in separate packages.
If you need to swap an item
Returns and Exchanges
You can return items within 7 days if they are unused and in original condition. Terms apply.
We’re sorry! Please contact us within 48 hours, and we’ll arrange a free replacement or return.
If your item is damaged, share photos with us via WhatsApp or email within 48 hours, and we’ll replace or refund it.
Once approved, we’ll share the return address and instructions via email or WhatsApp.
You can reach us via email at support@igearshub.com or WhatsApp. We’re happy to help!
Contact us immediately. If your order hasn’t shipped yet, we can update it for you.
If your order hasn’t shipped, yes. Contact us within 12 hours for changes or cancellations.
Yes! If an item is sold out but available for pre-order, the option will be shown on the product page.